Eric Ollargiu

Eric Ollargiu

IT Help Desk und Customer Service Agent in Berlin

I'm looking for an internship

Currently employed at

Previous: Workaway, Upwork, Help Exchange, Fiverr , FreeCodeCamp, Role S.R.L., Sprint Computer Services S.R.L.


Previous: Galdus College



    IT Help Desk und Customer Service Agent in Berlin I am a problem solver, creative, flexible and self-motivated individual with strong client focus and be able to gather, assessing and interpret information. I have a background as IT Support Technician, Help Desk and Junior Front End Developer while I am currently freelancing on behalf of Upwork. I am fascinated about foreign languages, traveling, new technologies as well as anything you can create, maintain and improve... from software development issues to hardware faults. I have strong communication skills and logical approach towards a given task. I enjoy to work in team as well as on my own with a common aim to accomplish, moreover I have great attention to detail and I own strong problem solving and decision-making skills that I acquired when I attended Information Technology college in Milan, Italy and through experience on the field as an intern. I am currently seeking junior / entry level or also internship / apprenticeship opportunities to apply myself as IT Support Technician, Customer Service Agent, Helpdesk, System Administrator or anything related to the IT / Tech industry. I mainly looking for opportunities in the United Kingdom, Ireland, Germany, Austria, The Netherlands and Sweden, however I am willing to consider other european countries. My career goal is to work in a position that I would find very exciting, flexible and diversified in such a way it would enable me to work in different cities, countries or for multinational companies around the globe with the chance to deal with customers from different cultures and backgrounds, enabling me to upskill myself and keep up through hands on approach, on-the-job training and tailor made courses. You can reach me at ✉ Specialties: Technical Support, Customer Service, Help Desk, Frontend Developer, Web Design, Internship


Junior Software Developer


From April 2019 to Present

Freelance Proofreader

At Upwork

From November 2018 to April 2019


At Workaway

March 2019
- General Maintenance - Housekeeping - Gardening - Cleaning

Freelance Translator

At Fiverr

From September 2018 to December 2018


At Help Exchange

May 2018
- General Maintenance - Housekeeping - Gardening - Painting

Junior Web Developer

At FreeCodeCamp

From September 2017 to February 2018
. HTML5, CSS, Javascript . SQL, mySQL, PostgreSQL . Adobe Suite (Photoshop) . Python (Scipy, Numpy, Pandas)

IT Support Technician

At Role S.R.L.

From February 2015 to April 2015
. Talk to people to get details of faults and resolve their issues . Explain to them how to sort out technical issues or hardware faults . Set up new equipment, upgrade existing operating systems and apply security patch . Applying operating system updates, patches and configuration changes

IT Support Technician

At Sprint Computer Services S.R.L.

From February 2014 to April 2014
. Talk to people to get details of faults and resolve their issues . Fix and configuring equipment, including printers and scanners . Software upgrade, backup of sensitive data, scan of viruses and other threats . Adding, removing or updating user account information, resetting...
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Galdus College, Milan

Diploma (EQF Level 5), Information Technology

From September 2006 to June 2010
Subjects: Information Technology, Telecommunications, Electronics, Economics, Maths, Science, English


  • Adaptability
  • Adobe Creative Suite
  • Adobe Photoshop
  • Analysis
  • Bootstrap
  • Call Center
  • Can do approach
  • Cascading Style Sheets
  • Show all skills (74)

Langues parlées


Centres d'intérêt

  • Backpacking
  • Communication
  • Customer Service
  • Environmental Science
  • Foreign Languages
  • Graphic Design
  • Information Technology
  • Learning
  • Long-distance running
  • Philosophy
  • Photography
  • Programming Languages
  • Technical Support
  • Trekking