Robbert van den Beld
Manager Platinum Customer Success, EMEA, SuccessFactors, an SAP company
I am managing Platinum customers' expectations regarding HCM SaaS product improvements and coaching my teams and its individuals to reach the best in themselves.
Responsible for managing a team of Support Account Managers, ensuring that the most important customers get the best out of their software subscriptions by means of dedicated and proactive support.
2001 - 2011Manager of 3 teams of Product Specialists, serving customers in the area of Enterprise Content Management (Archive Server, Content Server, Email Archiving).
1999 - 2001Technical project management and Java development.